After returning an SSD, assuming that I would get a full refund for a previous purchase:
“I’m sorry to hear about the inconvenience caused to you due to the promotional credit. Unlike Gift card promotional credit cannot be refunded for the return of the item. But gift card will be refunded back for the returned items if you have used gift card on the order. Once the refund has been processed, gift card refund will credit back to the gift card balance in your Amazon.com account. You can use it towards your next purchase.”
Well, since the SSD wasn’t at fault, but some weird configuration on my part, I decided to not push the issue further to ask for my $20 “back”.
Well, let that be a lesson to all those that shop at Amazon… if you intend to use promotional credit, make sure you buy something you’re going to keep. I do presume that I would have gotten a free replacement, though.
This was probably the first time I was a bit disappointed at Amazon, but this won’t change my online buying habits anyway. Edge case.